Privacy Policy

About this policy

This policy explains what personal information SvaArogya collects through svaarogya.com and our programs, how we use it, and the choices you have. This policy is effective as of September 27, 2026.

SvaArogya LLC (“SvaArogya,” “we,” “us”) offers Ayurvedic education, wellness guidance and membership programs, including Club Nurture by SvaArogya. By using svaarogya.com, joining our waitlist, or taking part in our programs and live sessions, you agree to the practices described here. If you do not agree, please do not use the site.

Information we collect

We collect only what we need to run the site and serve our members. It falls into these groups:

Information you give us: your name, email address, phone number and mailing address when you join the waitlist, fill in a form, enroll, book a session or write to us.
Payment information: card and billing details are handled by our payment providers. We do not store full card numbers.
Program and consultation information: intake answers, goals, life stage (for example prenatal or postpartum), food preferences, habit tracker entries, questions you send us, and any feedback or testimonials you choose to share.
Live sessions and recordings: if you join a live call, your name, voice, image and chat messages may be recorded. We tell you before we record.
Automatic information: your IP address, device and browser type, pages viewed, referring site, and the date and time of your visit, collected through cookies and similar tools.
Social media: if you message or tag us on Instagram or Facebook, we receive whatever you make available to us there.

How we use your information

We use your information to deliver what you signed up for and to keep improving it:

Provide programs, memberships, course access and live calls.
Answer your questions and send service messages such as receipts, schedules and reminders.
Tailor guidance to the life stage and goals you tell us about.
Send newsletters and program updates when you have opted in.
Understand how the site and content are used, and measure our marketing.
Protect the site, prevent fraud, and meet legal and tax obligations.

We do not sell your personal information.

Health and wellness information

SvaArogya provides education and wellness guidance. We do not diagnose or treat medical conditions, and we are not a healthcare provider covered by HIPAA. Nothing on this site replaces advice from your doctor or midwife.

Any health information you share, such as pregnancy or postpartum details, diet, symptoms or medications, is shared voluntarily. We ask only for what we need, use it only to give you the guidance you asked for, and never sell it or use it for advertising. Access is limited to the people and service providers who need it to run your program. You can ask us to delete it at any time.

If you live in Washington or Nevada, state consumer health data laws also apply. We collect this information with your consent, and you may withdraw consent or request access or deletion by contacting us.

We share personal information only as needed to run SvaArogya:

Service providers that host and design our website (such as WordPress and Elementor), run landing pages, email and course delivery (such as GoHighLevel), process payments, schedule sessions, host video calls, and provide analytics. They may use your information only to perform services for us.
Professional advisers such as accountants, lawyers and insurers.
Legal and safety needs: when the law requires it, or to protect our rights, our members or others.
Business changes: if SvaArogya is sold or merged, your information may transfer to the new owner under this policy.
With your permission: for example, showing your name with a testimonial you approved.

We do not sell your personal information, and we do not share health information for advertising.

Our site uses cookies and similar tools to keep pages working, remember your preferences and understand traffic. We may also use analytics tools such as Google Analytics to see how visitors use the site. These providers may collect data about your visit under their own privacy policies.

You can block or delete cookies in your browser settings, though parts of the site may then not work as intended. We honor Global Privacy Control signals as an opt-out of advertising-related sharing where our tools support it. Because there is no common standard for Do Not Track signals, our site does not respond to them.

Our site links to other websites and social platforms. We do not control them, and their policies apply once you leave svaarogya.com.

Email and marketing choices

We send marketing emails only to people who joined our list or are members. Every marketing email has an unsubscribe link, and you can also write to us at the address below. We send text messages only if you opt in, and you can reply STOP at any time. Even if you opt out of marketing, we may still send service messages about your enrollment, payments or schedule.

SMS text messaging

By opting into SvaArogya’s SMS messaging services, you agree to receive text messages related to SvaArogya’s services, including appointment reminders, customer support, and important updates.

Opt-in and consent

You will only receive messages if you have explicitly opted in.
We maintain timestamped records of all opt-in actions.
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.

Opt-out instructions

You can cancel SMS notifications at any time by replying “STOP”.
You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.
All opt-out requests are processed immediately.

Message frequency and content

Message frequency varies based on your interactions with SvaArogya.
Messages will be directly related to the services you have requested.
We do not send promotional content without specific consent.

Help and support

Reply “HELP” for assistance or contact us at contact@svaarogya.com.
Customer support is available during regular business hours.

Carrier information

Standard message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

SMS data protection statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

Retention and security

We keep personal information only as long as needed to provide our services and meet legal, tax and accounting duties. Program and payment records are kept for 7 years after your membership ends. Waitlist and email subscribers are kept until you unsubscribe or ask us to delete your information. Health information you share is deleted on request unless the law requires us to keep it.

We protect your information with encrypted connections, access controls and reputable providers. No system is completely secure, so we cannot guarantee absolute security. If a breach affects you, we will notify you as the law requires.

Your California privacy rights

If you live in California, the California Consumer Privacy Act (as amended by the CPRA) gives you these rights, which we extend to all our members where we can:

Know and access: ask what personal information we collect, use and disclose, and get a copy.
Delete: ask us to delete the personal information we hold about you.
Correct: ask us to fix inaccurate information.
Opt out of sale or sharing: we do not sell personal information. You may opt out of advertising-related sharing through your browser’s Global Privacy Control setting or by contacting us.
Limit use of sensitive information: we use sensitive information, including health details you share and payment account data handled by our processors, only to provide the services you requested.
No retaliation: we will not treat you differently for using these rights.

In the past 12 months we collected identifiers (name, email, phone, address), customer records, commercial information (purchases and enrollment), internet activity, and sensitive information (health details you shared and payment data handled by our processors). We disclosed these categories only to the service providers described above.

To make a request, email us at the address below. We will verify your identity and respond within 45 days. An authorized agent may submit a request for you with your written permission. Under California’s Shine the Light law, you may also ask about disclosures to third parties for their direct marketing. We make no such disclosures.

Children, other regions, changes and contact

Children. Our site and programs are for adults 18 and older. We do not knowingly collect information from anyone under 18. If you believe a child has given us information, contact us and we will delete it.

Other regions. SvaArogya is based in the United States, and your information is processed here. If you visit from another country, you understand your information will be transferred to and stored in the United States.

Changes. We may update this policy. The effective date above shows the latest version, and we will tell members by email if a change is significant.

Contact us.

SvaArogya LLC

contact@svaarogya.com